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Consumer Rights Class 10 MCQs Questions with Answers
Appearing Students of Class 10 Exams can download MCQ on Consumer Rights Class 10 with Answers from here. By practicing Class 10 Economics Chapter 5 MCQ with Answers, you can score well in the exam. Download Class 10 SST Economics Chapter 5 MCQ in PDF format from the below access links and start practicing on a regular basis for better subject knowledge.
Question 1.
Recently, India has witnessed an upsurge in the number of:
(а) Political parties
(b) Political leaders
(c) Consumer rights
(d) Consumer groups
Answer
Answer: (d) Consumer groups
It was consumer groups.
Question 2.
In which of the following years did United Nations adopt the UN Guide-lines for Consumer Protection:
(a) 1965
(b) 1975
(c) 1985
(d) 1995
Answer
Answer: (c) 1985
In the year 1985.
Question 3.
The Consumer International has 240 organisations from how many of the given counties:
(a) 100
(b) 200
(c) 300
(d) 400
Answer
Answer: (a) 100
In 100 countries.
Question 4.
COPRA was enacted in which of the following years the year:
(a) 1956
(b) 1966
(c) 1976
(d) 1986
Answer
Answer: (d) 1986
It was enacted in 1986.
Question 5.
The Consumer Protection Act is popularly known as:
(a) COPRA
(b) CORPA
(c) CORAP
(d) COPAR
Answer
Answer: (a) COPRA
It is known as COPRA.
Question 6.
The full form of RTI is:
(a) Right to Information
(b) Right to be Informed
(c) Right to Identity
(d) None of the above
Answer
Answer: (a) Right to Information
It is Right to Information.
Question 7.
The full form of MRP is:
(a) Maximum retail price
(b) Maximum retail price
(c) Maximum return price
(d) none of the above
Answer
Answer: (a) Maximum retail price
It is Maximum retail price.
Question 8.
Which of the following are rights of the consumer:
(а) To be informed
(b) To choose
(c) To seek redressal
(d) All the above
Answer
Answer: (d) All the above
All the above are rights of consumers.
Question 9.
The consumers have the right to seek redressal against:
(a) Fair trade practices and exploitation
(b) Unfair trade practices and exploitation
(c) Quality and quantity
(d) None of the above
Answer
Answer: (b) Unfair trade practices and exploitation
It is always against unfair trade practices and exploitation.
Question 10.
Locally formed consumers organisations are known as:
(a) Consumer forums
(b) Consumer protection councils
(c) Both (a) and (b)
(d) None of the above
Answer
Answer: (c) Both (a) and (b)
They are known as consumer forums or consumer protection councils.
Question 11.
RWA stands for:
(а) Railway Welfare Association
(b) Rapid Welfare Association
(c) Resident Welfare Association
(d) none of the above
Answer
Answer: (c) Resident Welfare Association
It stands for Resident Welfare Association.
Question 12.
The district level courts deal with the cases involving claims upto:
(a) Rs 10 lakhs
(b) Rs. 15 lakhs
(c) Rs. 20 lakhs
(d) none of the above
Answer
Answer: (c) Rs. 20 lakhs
They deal upto 20 lakhs.
Question 13.
The state level courts deal with the cases involving claims between:
(a) Rs. 10 lakhs and Rs. 1 crore
(b) Rs. 15 lakhs and Rs. 1 crore
(c) Rs. 20 lakhs and Rs. 1 crore
(d) Rs. 25 lakhs and Rs. 1 crore
Answer
Answer: (c) Rs. 20 lakhs and Rs. 1 crore
They deal upto Rs. 20 lakhs and Rs. 1 crore.
Question 14.
The national level courts deal with the cases involving claims exceeding:
(a) 1 crore
(b) 2 crores
(c) 2 crores
(d) 4 crores
Answer
Answer: (a) 1 crore
They deal exceeding 1 crore.
Question 15.
Today, there are more than consumer groups in the country:
(a) 400
(b) 500
(c) 600
(d) 700
Answer
Answer: (d) 700
There are more than 700 consumer groups in the country.
Question 16.
We participate in the market both as:
(a) Sellers and buyers
(b) Customers and shopkeepers
(c) Producers and consumers
(d) All the above
Answer
Answer: (c) Producers and consumers
Market is a place where both producers and consumers participate.
Question 17.
Consumers participate in the market when they:
(a) Sell goods and services that they need
(b) Purchase goods and services that they need
(c) Sell goods and services that they do not need
(d) Purchase goods and services that they need
Answer
Answer: (b) Purchase goods and services that they need
Consumers when they purchase goods and services that they need, participate in the market.
Question 18.
Rules and regulations are needed for producing and selling goods in order:
(a) To promote the market
(b) To fulfil the demands
(c) To promote development
(d) None of the above
Answer
Answer: (c) To promote
development
To promote development rules and regulations are needed for producing and selling goods.
Question 19.
Rules and regulations are also required for:
(a) Selling goods
(b) Buying goods
(c) For protecting the environment
(d) None of the above
Answer
Answer: (c) For protecting the
environment
For protecting the environment rules and regulations are also required.
Question 20.
Many people who work in the unorganised sector have to work :
(a) At a low wage
(b) Accept conditions that are not fair
(c) In unhealthy environment
(d) All the above
Answer
Answer: (d) All the above
All the above factors are possible with people who work in the unorganised sector.
Question 21.
Whenever there is a complaint regarding a good or service, that had been bought, the seller tries to shift all the responsibility:
(a) On the seller
(b) On the manufacture
(c) On nature
(d) On the buyer
Answer
Answer: (d) On the buyer
The seller shifts all responsibilities on the buyer.
Question 22.
The ways in which exploitation happen in the market place:
(a) Shopkeeper weigh less that what they should
(b) Add charges that were not mentioned
(c) Sell adulterate or defective goods
(d) All the above
Answer
Answer: (d) All the above
All the above factors are the ways in which exploitation happens in the market place.
Question 23.
Sometimes false information is passed on through the media to :
(а) Sell goods
(b) Buy goods
(c) To make the poster colourful
(d) To attract consumers
Answer
Answer: (d) To attract consumers
To attract consumers, false information is passed on through the media.
Question 24.
A company sold powder milk for babies all over the world as the most scientific product claiming this to be better then:
(a) Cow’s milk
(b) Goat’s milk
(c) Camel’s milk
(d) Mother’s milk
Answer
Answer: (d) Mother’s milk
The company was comparing with mother’s milk.
Question 25.
A long battle had to be fought in courts to make cigarette manufacturing companies accept that their product could lead to:
(a) Heart disease
(b) Lung disease
(c) Breathing problem
(d) Cancer
Answer
Answer: (d) Cancer
Cigarette-smoking causes cancer.
Question 26.
The consumer movement arose out of dissatisfaction of the consumers as:
(a) The sellers were not cooperating with to the consumers
(b) Many fair practices were being indulged in by the sellers
(c) Many unfair practices were being indulged in by the sellers
(d) None of the above
Answer
Answer: (c) Many unfair practices were being indulged in by the sellers
Consumer movement was started because many unfair practices were being indulged in by the sellers.
Question 27.
It was presumed that it was the responsibility of the:
(a) Sellers to be careful while selling a commodity
(b) Manufacturer to produce goods of good quality
(c) Consumers to be careful while buying a commodity or service
(d) None of the above
Answer
Answer: (c) Consumers to be careful while buying a commodity or service
Consumers should always be careful while buying a commodity or service.
Question 28.
It took many years for organizations in India:
(a) To create a pollution free environment
(b) To create awareness about shopkeepers
(c) To create awareness about pollutants.
(d) To create awareness amongst people
Answer
Answer: (d) To create awareness amongst people
It took many years for organisations in India to create awareness amongst people.
Question 29.
In India, the consumer movement originated with the necessity of protecting and promoting the interests of consumers against:
(a) Shopkeepers and manufactures
(b) Un ethical and unfair trade practices
(c) Ethical and unfair trade practices
(d) Ethical and fair trade practices
Answer
Answer: (b) Un ethical and unfair trade practices
The main aim of the consumer movement was to protect and promote the interests of the consumer against unethical and unfair trade practices.
Question 30.
The consumer movement developed in an organised form in the:
(a) 1940s
(b) 1950s
(c) 1960s
(d) 1970s
Answer
Answer: (c) 1960s
It was organised in the 1960s after independence.
Write true (T) or false (F)
1. Consumers participate in the market when they purchase goods and services that they need.
Answer
Answer: True
2. Rules and regulations are not required for protecting the environment.
Answer
Answer: False
3. Money lenders adopt various tricks to bind the borrower.
Answer
Answer: True
4. Rule and regulations are required for the protection of the sellers in the market place.
Answer
Answer: False
5. Individual consumers often find themselves in a strong position.
Answer
Answer: False
6. Exploitation in the market place happens in various ways.
Answer
Answer: True
7. Markets do not work in a fair manner when producers are few and powerful whereas consumers purchase in small amounts and are scattered.
Answer
Answer: True
8. At times false informations is passed on through the media, to attract consumers.
Answer
Answer: True
9. There is a need for rules and regulations to ensure protection for manufactures.
Answer
Answer: False
10. In the past, there was no legal system available to consumers to protect them from exploitation in the market place.
Answer
Answer: True
11. In took some years for organisations, in India to create awareness amongst people.
Answer
Answer: False
12. Till the 1970s, consumer organisations were largely engaged in writing articles and holding exhibitions.
Answer
Answer: True
13. More recently, India witnessed an upsurge in the number of consumer groups.
Answer
Answer: True
14. In 1965 United Nations adopted the UN guidelines for Consumer Protection.
Answer
Answer: False
15. The Consumer Protection Act was enacted in 1987.
Answer
Answer: False
16. Consumers can complain and ask for compensation or replacement if the product proves to be defective in any manner.
Answer
Answer: True
17. If people sell medicines that have expired no action can be taken against them.
Answer
Answer: False
18. One can protest and complain if some-one sells a good at more than the printed price on the packet.
Answer
Answer: True
19. MRP refers to minimum retail price.
Answer
Answer: False
20. RTI ensures its citizens all the information about the functions of government departments.
Answer
Answer: True
21. Any consumer who receives a service has the right to choose whether to continue to receive the service.
Answer
Answer: True
22. Consumers do not have the right to seek redressal against unfair trade practices and exploitation.
Answer
Answer: False
23. If any damage is done to a consumer, he/she has the right to get compensation depending on the degree of damage.
Answer
Answer: True
24. The consumer movement in India has led to the formation of consumer forums.
Answer
Answer: True
25. Consumer protection councils do not guide consumers how to file cases in the consumer court.
Answer
Answer: False
26. Now-a-days if you want a gas connection, you have to buy a gas stove with the gas cylinder.
Answer
Answer: False
27. The district level court deals with the cases involving claims upto Rs. 20 lakhs.
Answer
Answer: True
28. The consumers do not have the right to represent in the consumer courts.
Answer
Answer: False
29. Logos and certification help consumers get assurance of quality while purchasing the goods and services.
Answer
Answer: True
30. Consumer redressal process is becommg cumbersome, expensive and time consuming.
Answer
Answer: True
Match the following
1.
| Column-I | Column-II | Column-III |
| 1. Rules and regulations are required | (a) started in | (A) consumers |
| 2. In India, consumer movement | (b) in the number of | (B) consumer groups |
| 3. Recently, India witnessed an upsurge | (c) enacted in | (C) in 1985 |
| 4. Consumer Protection Act was | (d) consumer protection | (D) the 1960s |
| 5. UN adopted the UN Guidelines for | (e) for protection of | (E) 1986 |
Answer
Answer:
| Column-I | Column-II | Column-III |
| 1. Rules and regulations are required | (e) for protection of | (A) consumers |
| 2. In India, consumer movement | (a) started in | (D) the 1960s |
| 3. Recently, India witnessed an upsurge | (b) in the number of | (B) consumer groups |
| 4. Consumer Protection Act was | (c) enacted in | (E) 1986 |
| 5. UN adopted the UN Guidelines for | (d) consumer protection | (C) in 1985 |
2.
| Column-A | Column-B |
| 1. Right to Information | (а) To get compensation on the degree of damage |
| 2. Right to seek redressal | (b) Can go to the consumer courts |
| 3. Right to choose | (c) related to household complaints |
| 4. Right to represent | (d) to continue the service or not |
| 5. RWAs | (e) wanting details of ingredients of a food product |
Answer
Answer:
| Column-A | Column-B |
| 1. Right to Information | (e) wanting details of ingredients of a food product |
| 2. Right to seek redressal | (а) To get compensation on the degree of damage |
| 3. Right to choose | (d) to continue the service or not |
| 4. Right to represent | (b) Can go to the consumer courts |
| 5. RWAs | (c) related to household complaints |
Fill in the blanks
1. ……………………… participate in the market place when they purchase goods and services that they need.
Answer
Answer Consumers
2. Whenever there is a complaint regarding a good or service that had been brought, the seller tries to shift all the responsibility on to the ……………………… .
Answer
Answer: buyer
3. At times ……………………… information is passed on through the media, to attract consumers.
Answer
Answer: false
4. The consumer movement arose out of dissatisfaction of the consumers as many ……………………… practices were being indulged in by the sellers.
Answer
Answer: unfair
5. It took many years for organisations in India, to create ……………………… amongst people.
Answer
Answer: awareness
6. Till the ……………………… consumer organisations were largely engaged in writing articles and holding exhibitions.
Answer
Answer: 1970s
7. More recently, India witnessed an ……………………… in the number of consumer groups.
Answer
Answer: upsurge
8. Today, consumer International has become an umbrella body of ……………………… organisations from over 100 countries.
Answer
Answer: 240
9. We often see bad quality of goods in the market place because the ……………………… of these rules in weak and the consumer movement is also not strong enough.
Answer
Answer: supervision
10. Consumers have the right to be ……………………… about the particulars of goods and services that they purchase.
Answer
Answer: informed
11. Consumers can complain and ask for ……………………… or replacement if the product proves to be defective in any manner.
Answer
Answer: compensation
12. The consumer has the right to ……………………… whether to continue any service or not.
Answer
Answer: choose
13. Consumers have the right to seek ……………………… against unfair trade practices and exploitation.
Answer
Answer: redressal
14. The consumer movement in India has led to the formation of various organisations called consumer ……………………… .
Answer
Answer: forums
15. COPRA has enabled us as consumers to have the right to ……………………… in the consumer courts.
Answer
Answer: represent.
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