We should register a complaint with a consumer forum in case the dealer refuses to take the responsibility for an adulterated or defective product.<\/li>\n<\/ul>\nQuestion 7. \nSuppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why? \nAnswer: \nWhile buying a bottle of honey and a biscuit packet, the logo or mark we will have to look for is ISI or Agmark. Honey being an agricultural product should have the Agmark mark on it. The biscuit packet is a food product and therefore, it should carry the ISI mark.<\/p>\n
The logos like ISI and Agmark certify the quality of goods in the market. Only those producers are allowed to use these logos who follow certain quality standards set by the organisation that issue these certifications.<\/p>\n
If the bottle of honey or a biscuit packet carries one of these logos on it, it means that the product is of good quality and therefore, there is no risk in purchasing it.<\/p>\n
Question 8. \nWhat legal measures were taken by the government to empower the consumers in India? \nAnswer: \nThe following measures were taken by the government to empower the consumers in India\u2014 4 \n(i) The Monopolistic and Restrictive Trade Practices (MRTP) Act was enacted in 1984 to ensure the consumers that there are no monopolies of the traders in the marketplace.<\/p>\n
(ii) The Consumer Protection Act, popularly known as COPRA was enacted in 1986 to correct business conduct which may be unfair and against the interests of consumers at large.<\/p>\n
(iii) Consumer courts have been set up at the district, state and national levels to provide justice to the people who are treated unfairly in the marketplace.<\/p>\n
Question 9. \nMention some of the rights of consumers and write a few sentences on each. \nAnswer: \nSome of the rights of consumers are\u2014 \n(i) Right to safety\u2014Safety is everyone\u2019s right. While using many goods and services, we as consumers, have the right to be protected against the marketing of goods and delivery of services that are hazardous to life and property. Hence, producers need to strictly follow the required safety rules and regulations.<\/p>\n
(ii) Right to be informed\u2014Consumers have the right to be informed about the particulars of goods and services that they purchase. Consumers can then complain and ask for compensation or replacement if the product proves to be defective in any manner.<\/p>\n
(iii) Right to choose\u2014Any consumer who receives a service in whatever capacity, regardless of age, gender and nature of service, has the right to choose whether to continue to receive the service.<\/p>\n
(iv) Right to seek redressal\u2014Consumers have the right to seek redressal against unfair trade practices and exploitation. If any damage is done to a customer, he\/she has the right to get compensation depending on the degree of damage. He\/she can move to consumer courts to get justice.<\/p>\n
(v) Right to representation\u2014COPRA has enabled us as consumers to have the right to represent in the consumer courts. What this means is that a consumer can engage a professional person before filing a case.<\/p>\n
(vi) Right to consumer education\u2014Consumers need to become conscious of the rights and duties while purchasing goods and services.<\/p>\n
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Question 10. \nBy what means can the consumers express their solidarity? \nAnswer: \nThe consumers can express their solidarity by forming consumer groups that write articles and hold exhibitions to highlight traders\u2019 exploitation. These groups guide consumers on how to file cases in the consumer court. These are the voluntary organisations that receive financial support from the government for creating awareness among the people. Consumers\u2019 active participation in the struggle against traders\u2019 unfair practices will further strengthen consumer solidarity.<\/p>\n
Question 11. \nConsumers can also express their solidarity by forming Resident Welfare Associations. If any unfair trade practice is meted out to their members, they take up the case on their behalf. \nAnswer: \nCritically examine the progress of consumer movement in India. \n(i) The consumer movement in India has made some progress as the numbers of consumer groups and their activities have increased. Today there are more than 700 consumer groups in the country of which only about 20-25 are well organised and recognised for their work.<\/p>\n
(ii) The existing laws are not effective as far as compensation for defective goods is concerned.<\/p>\n
(iii) The consumer redressal process is becoming difficult, expensive and time-consuming. Many a time consumers are required to engage lawyers.<\/p>\n
(iv) After more than 25 years of the enactment of COPRA, consumer awareness in India is spreading but slowly. Besides this, the enactment of laws that protect workers, especially in the unorganised sectors is weak.<\/p>\n
(v) Rules and regulations for working of markets are often not followed. It is necessary to make consumers aware of their rights and role. It is, therefore, said that consumer movement can be effective only with the consumers\u2019 active involvement.<\/p>\n
Question 12. \nMatch the following: \n(i) Availing details of ingredients of a product – (a) Right to safety \n(ii) Agmark – (b) Dealing with consumer cases \n(iii) Accident due to faulty engine in a scooter – (c) Certification of edible oil and cereals \n(iv) District Consumer Court – (d) Agency that develop standards for goods and services \n(v) Consumers International – (e) Right to information \n(vi) Bureau of Indian Standards – (f) Global level institution of consumer welfare organisations \nAnswer: \n(i) (e) \n(ii) (c) \n(iii) (a) \n(iv) (b) \n(v) (f) \n(vi) (d)<\/p>\n
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Question 13. \nSay True or False. \n(i) COPRA applies only to goods. \n(ii) India is one of the many countries in the world which has exclusive courts for consumer redressal. \n(iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Court. \n(iv) It is worthwhile to move to consumer courts only if the damages incurred are of high value. \n(v) Hallmark is the certification maintained for standardisation of jewellery. \n(vi) The consumer redressal process is very simple and quick. \n(vii) A consumer has the right to get compensation depending on the degree of the damage. \nAnswer: \n(i) False \n(ii) True \n(iii) True \n(iv) False \n(v) True \n(vi) False \n(vii) True<\/p>\n
Additional Projects\/Activities<\/strong><\/p>\nQuestion 1. \nYour school organises a consumer awareness week. As the Secretary of the Consumer Awareness Forum, draft a poster covering all the consumer rights. You may use the clues and ideas given in the poster on page 84 and 85. This activity can be done with the help of your English teacher. \nAns. \nDraft the poster yourself.<\/p>\n
Question 2. \nMrs. Krishna bought a colour television (CTV) against six months warranty. The CTV stopped working after three months. When she complained to the dealer\/shop where it was purchased, they sent an engineer to set it right. The CTV continues to give trouble and Mrs Krishna no longer gets any reply to the complaint she made to the dealer\/shop. She decides to write to the Consumer Forum in her area. Write a letter on her behalf. You may discuss with your partner\/group members before you write it. \nAnswer: \nDo it yourself.<\/p>\n
Question 3. \nEstablish a consumer club in your school. Organise mock consumer awareness workshops like monitoring bookshops, canteen, and shops in your school area. \nAnswer: \nDo it yourself.<\/p>\n
Question 4. \nPrepare posters with catchy slogans like: \n(i) An alert consumer is a safe consumer \n(ii) Buyers, Beware \n(iii) Consumers be cautious \n(iv) Be aware of your rights \n(v) As consumers, assert your right \n(vi) Arise, awake and stop not till (Complete it) \nAnswer: \nDo it yourself.<\/p>\n
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Question 5. \nInterview 4-5 persons in your neighbourhood and collect varied experiences regarding how they have been victims of such exploitation and their responses. \nAnswer: \nDo it yourself.<\/p>\n
Question 6. \n<\/span>Conduct a survey in your locality by supplying the following questionnaire to get an idea as to how alert they are as consumers. \nAnswer: \nDo it yourself.<\/p>\nHope the data shared above regarding the NCERT Class 10 Social Science Economics Chapter 5 Consumer Rights PDF has aided in your exam preparation. If you ever need any assistance you can always reach us and our team will guide you at the soonest possibility.<\/p>\n","protected":false},"excerpt":{"rendered":"
Consumer Rights Class 10 Questions and Answers Provided helps you to answer complex Questions too easily. You can use them while preparing for board exams and all of them are given by subject experts. Reading NCERT Solutions for Class 10 Social Science Economics Chapter 5\u00a0Consumer Rights familiarizes you with the kind of questions appearing in …<\/p>\n
NCERT Solutions for Class 10 Social Science Economics Chapter 5 Consumer Rights<\/span> Read More »<\/a><\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","spay_email":""},"categories":[2],"tags":[],"yoast_head":"\nNCERT Solutions for Class 10 Social Science Economics Chapter 5 Consumer Rights - MCQ Questions<\/title>\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n